Privacy Policy / Terms & Conditions
Platinum Software recognises the importance of protecting your personal information and subscribes to the principles outlined in the Protection of Personal Information Act (POPIA) of 2013, ensuring your right to privacy and the secure handling of your personal information.
Platinum Software defines personal information as all information specific to yourself that you provide to us over the Internet or any other channel. This includes personal data that you provide us when you complete a contact form, subscribe to our newsletter; post a support ticket or just a question you asked via e-mail.
Platinum Software has the highest regard for the privacy of its subscribers and will use personal information only as appropriate in the normal course of business to provide the products and services you have requested.
Platinum Software does not and will not sell or provide personal information to third parties for independent use.
Protection of Information
Platinum Software values the information that you choose to provide us and will therefore take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration. The information we maintain concerning our customer is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.
Purpose of Data Collection
Platinum Software collects and processes personal information to provide products and services, communicate updates, respond to inquiries, and improve your overall user experience.
Retention Period
Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.
Your Rights
You have the right to:
- Access your personal information.
- Request corrections or deletions.
- Object to processing or withdraw consent at any time.
- Lodge complaints with the Information Regulator.
To exercise these rights, please contact us via email and include the relevant POPIA request forms, which can be found below.
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email.
POPIA Forms:
Objection to Processing of Personal Information
Request for Correction or Deletion of Personal Information